Privacy Policy
Last updated: 14 October 2026
This Privacy Policy applies to ADZO (ABN 52 661 383 651). We respect your privacy and handle personal information carefully and transparently.
What We Collect
Depending on how you use ADZO, we may collect:
- your name, email address, phone number and business details;
- booking information, including selected screen locations, preferred start timing, artwork choices, uploaded files and notes;
- location recommendations and any information you include with them;
- Host a Screen enquiries, including venue name and type, suburb, State or Territory, postcode, estimated weekly visitors, website or social links, submitted photos and notes;
- Community submissions, including organisation and event or activity details, dates, location, useful links, uploaded flyers or posters, notes and your role or relationship with the organisation;
- your ADZO Updates signup preferences and subscription status;
- billing status and transaction references supplied by our payment provider; and
- basic technical information such as IP address, device, browser and website activity needed to operate, secure and improve the site.
ADZO does not receive or store your full card details. Card payments are handled securely by our payment provider.
How We Collect Information
We collect information when you submit a booking request, upload artwork, enquire about hosting a screen, submit a community event or activity, recommend a location, sign up for ADZO Updates, manage your advertising, contact us, make a payment or otherwise use our website and services. We may also receive information from payment, website, email and hosting providers where needed to deliver the service.
How We Use Information
We use personal information to:
- review, confirm and manage advertising bookings;
- prepare, check and schedule artwork;
- take payments and keep subscriptions aligned with approved locations;
- respond to enquiries and location recommendations;
- assess proposed host venues and contact you about hosting a screen;
- assess Community submissions, contact you about the details and prepare suitable event or activity information for promotion;
- send service messages about bookings, payments and advertising;
- protect our website, customers and systems; and
- meet legal, accounting and regulatory obligations.
ADZO Updates signup is voluntary. Submitting an enquiry, booking request or Community form does not automatically subscribe you. We send ADZO Updates when you choose to subscribe. You can unsubscribe from marketing messages at any time. Service emails about an active enquiry, booking or payment may still be necessary.
Who We Share Information With
We may share relevant information with trusted service providers that help us operate ADZO, including payment processing, website hosting, email delivery, cloud storage, analytics, professional advisers and contractors working on artwork or screen operations. We only share what is reasonably needed for the service.
We may also disclose information where required by law, to protect legal rights or safety, or as part of a business sale or restructure.
Overseas Processing
Some service providers may store or process information outside Australia. Their locations can change over time. We take reasonable steps to use reputable providers and appropriate safeguards when information is handled overseas.
Cookies & Website Technology
Our website may use essential cookies and similar technology for security, forms, session management and site performance. We may also use privacy-conscious analytics to understand how the site is used. You can control cookies through your browser, although blocking essential cookies may affect some features.
Storage & Security
We use reasonable administrative and technical safeguards to protect personal information from loss, misuse and unauthorised access. No online system is completely risk-free. We retain information only for as long as it is reasonably needed for the purposes above, including legal and accounting requirements.
Access & Correction
You can ask to access or correct personal information we hold about you. We may need to verify your identity first. Use our Contact form, or email hello@adzo.com.au.
Questions or Complaints
If you have a privacy question or complaint, use our Contact form or email hello@adzo.com.au. We will review it and respond within a reasonable time. If you are not satisfied, you may contact the Office of the Australian Information Commissioner.
Changes to this Policy
We may update this policy when our services or legal obligations change. The latest version will always appear on this page with its updated date.