FAQs
Frequently Asked Questions
Got a question? Let’s clear a few things up.
Wondering how it all works? Here are a few things you might want to know before getting started.
Advertising & Bookings
How much does advertising cost?
You can get started from just $99 + GST per location, per week, with a minimum first booking of one week.
Need us to design your ad? That’s a separate one-off fee, which we’ll confirm with you before we start.
Can I advertise at more than one location?
Absolutely. Pick one location or a few on the booking form. Our ADZO A-Team will check availability and confirm your start date with you.
How often will my ad play?
Your 15-second ad plays at least once every 5 mins—that’s at least 12 times every hour, open to close. When there are fewer ads in the rotation, your ad appears more often.
What happens after I submit a booking?
We’ll take a look at your chosen locations, preferred start date and artwork, then get in touch to work through the next steps. There’s no payment taken when you submit the form, and we’ll confirm your start date with you before anything goes live.
When does billing start?
Your first week is charged when your ad goes live, then your advertising renews weekly until you cancel. Setting up your card or paying a separate design fee won’t start those weekly charges. If your launch is delayed, your advertising billing waits too.
Am I locked into a long contract?
No long-term lock-in here. Start with just one week and manage your active locations through Manage Your Ads.
If you remove a location, your ad stays on until the end of its current paid week, then future charges for that location stop.
Want to come back later? We’ll check availability for you. Our Advertising Terms have the full details.
Where can I advertise?
Have a look at our Locations page to see where you can advertise and choose the venues that suit your business. We’ll confirm availability and your start date with you.
Artwork
Can I supply my own artwork?
Of course. Your artwork needs to be portrait at 1080 × 1920 px as a JPG, PNG or silent MP4. Video must be exactly 15 seconds long. The maximum file size is 25 MB. We’ll check everything before it goes live.
Can ADZO design my ad?
Absolutely—that’s what our ADZO A-Team is here for. Choose the design option on the booking form and we’ll chat through what you need and confirm the separate design fee. You’ll get to approve your ad before it goes live.
Can I update my ad later?
Yes—just email hello@adzo.com.au with your business name and new artwork. We’ll check it and confirm the change with you. If you need a hand with the design, we’ll let you know the cost before we start.
Hosting & Community
Could my venue host an ADZO screen?
If you run a cafe, pub, club or another venue where locals gather, we’d love to hear from you. Tell us a little about your venue through our Host a Screen form, and we’ll get in touch to see if we’re a good fit.
What does hosting involve?
You host an ADZO screen and receive a share of the advertising revenue, with no setup or rental fees. We’ll talk you through how it works, where the screen could go and what installation involves before you commit to anything.
Can I recommend a venue I don’t run?
Absolutely. Use Recommend a Location and share the venue details, plus the right person to contact if you know them.
Can I share a local event or community activity?
We’d love to hear what’s happening. Send the details through our Community form and we’ll take a look. We can’t promise a spot for every submission—it depends on suitability and available screen space—but we’ll be in touch if we can help or need more info.